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Terms & Conditions

Terms & Conditions

1. Introduction

Please read through these terms carefully before making any purchase from the Lips76 website. Any purchase from the Lips76 website will indicate your full acceptance of these terms and conditions.

2. Product Availability

Lips76 cannot guarantee the availability of stock and the time frame involved in delivering orders.

3. Order Confirmation

Confirmation of your order will be sent to your e-mail address. The e-mail will reconfirm all delivery and shipping details, charges and any other relevant information.

It is the purchaser’s responsibility to ensure that all information provided is accurate. We generally ship orders within 24-48 hours of orders being placed, however this can vary depending on demand at the time. Please contact us immediately if you need to make any changes to your order.

4. Order Cancellations

Cancellation by Lips76
Lips76 reserves the right to cancel orders at any time if we are unable to fill your order due to lack of stock. If this happens we will let you know via email, and give you the option of another item or a full refund.

Cancellation by Purchaser
If you wish to cancel your order after payment, please contact us ASAP. If we have already shipped your order, shipping charges will not be refunded and it will be the purchaser’s responsibility to return the parcel at their expense.

5. Billing

We accept Paypal® and Credit Card Billing for purchases.

6. Currency

Product and shipping prices on the Lips76 website are quoted in Australian Dollars (AUD). 

Some credit card providers may charge additional fees for overseas purchases. Please contact your bank or credit card provider for more information if you are concerned about such fees before making a purchase.

7. GST and Taxes

All purchases delivered within Australia are subject to Australian Goods and Services Tax (GST).

Purchases shipped to international addresses are exempt from Australian Goods and Services Tax (GST). For international orders, the prices listed do not include any overseas duties, customs or import charges which may apply depending on the receiving country. Any such charges are the responsibility of the recipient and will not be covered by Lips76.

8. Shipping

You are responsible for providing accurate delivery instructions and address details as part of your order. If your order is unable to be delivered due to incorrect information we will not be held responsible.

See the following page for more information on shipping: Shipping

9. Liability

To the extent permitted by law, Lips76 shall not be liable for indirect or consequential losses or expenses suffered or incurred by the Purchaser in relation to the supply of goods. Lips76’s liability is limited only to the cost of supply or re-supply of goods in accordance with these terms. We assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect your computer, telecommunication equipment or other property caused by or arising from your access to or use of the Lips76 website.

10. No Commercial Use

The Lips76 website is provided for your personal use only. You may not copy, distribute, transmit, display, modify, reproduce, publish, license, transfer, or sell any content, software, products, or services contained within the Lips76 website without our express written permission. You may not use this site, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site without our express written permission.

11. Promotional Codes

We may occasionally release promotional codes valid for a specified time. These codes are valid for use within the specified time frame only. All conditions applying to each promotional code will be specified at the time of issue. They may be redeemed online on the Lips76  website only and cannot be used in any independent Lips76 stockists.

12. Gift Vouchers

Any gift vouchers purchased online are only valid for use on the Lips76 website. Lips76 gift vouchers are not redeemable for cash.

13. Returning Items

For more information on returning items please see the Shipping & Returns section.

14. Faulty Items

We will offer a refund or replacement when an item is faulty. Proof of purchase must be supplied (such as a confirmation email) for all faulty claims. Please contact us prior to sending back your goods to notify us of the fault.

For more information on returning items please see the Shipping & Returns section.

We reserve the right to assess faulty goods when they are received to determine if they are faulty. We will not cover shipping costs or provide a refund for items which are damaged due to mistreatment or normal wear and tear.

Where goods are deemed to be faulty we will send you a replacement item in the same colour and style. If the particular item has sold out and cannot be replaced we will contact you to determine the most suitable course of action. This may involve providing an alternative item or full refund to the card or paypal account which was used for the original purchase. Please note that we will not reimburse any shipping costs.

15. Product Variation

As described in our product descriptions, every Lips76 product is carefully handmade using a range of materials. This may result in variations in colour, shape and texture between pieces. We endeavour to minimise these variations, however all product images provided on the Lips76 website should be taken as an example of the design, rather than the individual piece purchased.

16. Linking to the Lips76 Website

You may link to the Lips76 homepage on the condition you do so in a way that is legal. It must be fair and not intended to damage our reputation or in any way take advantage. You may not suggest any form of association or endorsement with Lips76 where there is none. We reserve the right to request the removal of links to the Lips76 website at any time.

17. Third Party Links

From time to time, the Lips76 website may contain links to web sites which are not owned, operated or controlled by us. Such links are provided solely as a convenience to you. We are not responsible for any content, materials or other information located on or accessible from any other website.

18. Intellectual Property

The purchaser will not use, copy or infringe on Lips76’s intellectual property. This means all intellectual property rights (whether created before, on or after the date of these Terms and Conditions and whether registered or unregistered) in respect of copyright, any patents, trademarks, logos, designs, software, domain names, business or trade names, together with marketing concepts and designs, product knowledge, training systems and materials, protection of confidential information, circuit layouts, inventions, know-how, product or business concepts, details of product development, and any other identifiable result of intellectual endeavour, whether arising under statute or otherwise, and which relates to any of Lips76s products or services.

19. Copyright

All designs, content and photographic material are subject to copyright and are wholly owned by Lips76. No designs, content or photographic material represented on the Lips76 website may be used without prior written consent.

20. Errors, Inaccuracies and Omissions

While we make every effort to ensure the accuracy of information presented there may occasionally be mistakes, inaccurate, or incomplete information on the Lips76 website. We make no representation as to the completeness or accuracy of information provided on the Lips76 website.

21. Jurisdiction

This contract is made in the State of New South Wales, Australia.

Privacy Policy

Scope

This privacy policy applies to all personal information obtained by Lips76 website.

Collection of data

In order to provide and market our services to customers we obtain certain personal information such as names, addresses and credit card information. The majority of this information is obtained via our company website. 

 

Sharing of data

We will not share any personal information provided with third parties, unless the sharing of this information is needed to complete your order - such as with our secure payment provider and shipping providers.

 

Data storage

We do not store any credit card information. All credit card information is securely stored and processed by our payment providers Stripe and Paypal. All other personal information provided is stored within secure data centres.

Accessing your data

If you would like to make a complaint, obtain a copy of or update your personal information please contact us

Payment Methods

Credit / Debit Cards

PAYPAL

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